Refund policy
All sales are final.
Due to the seasonal nature of our products and our fundraising preorder model, WrapRaiser does not accept returns, exchanges, or cancellations after an order has been placed.
Damaged, Defective, or Incorrect Items
We want you to be happy with your purchase. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving it.
Please include your order number, a description of the issue, and photos of the affected product.
We'll review the issue and, when appropriate, provide a replacement at no additional cost. If a replacement is unavailable, we'll offer a refund for the affected item.
Missing Items
If anything is missing from your order, please contact us within 7 days of delivery so we can make it right.
Contact Us
For assistance, please use the contact form on our website and include your order number.
This policy does not limit any rights you may have under applicable consumer protection laws.